5 Ways To Fix A Malfunctioning Ring Doorbell That Won’t Stop Ringing

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Ring Doorbells are one of those simple yet effective inventions that you can’t help but kick yourself for not coming up with the idea first.

Combining the classic doorbell with a bunch of smart, modern features, it offers security and convenience in spades!

5 Ways to Fix a Malfunctioning Ring Doorbell That Won’t Stop Ringing

Yet despite the genius nature of the Ring Doorbell concept, there are still a few kinks to iron out in the system, as these bells are known to suffer from the odd false alert from time to time. Well, I say “the odd false alert”...some people can’t get their Ring bells to stop ringing. 

So, let’s take a look at 5 ways you can get your Ring Video Doorbell to ease up and quiet down.


How To Stop The Constant Ringing Of A Ring Doorbell

Method 1. Restarting The Noisy Doorbell

That’s right, folks; we’re taking the classic unplug-it-then-plug-it-back-in method usually employed to breathe some life into your Wi-Fi router, and applying it to our doorbell dilemma.

As the easiest and most effective fix, this should be your first port of call. All you have to do is power it down and then power it back on again. You can do so by loosening the screw at the base of the bell enclosure, then pressing the release tab and removing the battery.

Give it a few seconds, then replace the battery and tighten the security screw back up. Once your smart bell is up and running again, you should find that the false alarms have stopped.

Unfortunately, the battery in the Ring Doorbell gen 2 isn’t removable, which is a definite design flaw, so try setting it to Motion Snooze Mode on the Ring app instead.

When it wakes up from its nap, with any luck, it will stop creeping you out with alerts even though there’s nobody at your door.

Method 2. Resetting The Noisy Doorbell

So, restarting your Ring Doorbell didn’t get it to pipe down? Fine, let’s get serious and hit it with a hard reset. Don’t worry, it’s not a complex procedure, but it is slightly different depending on which model of Ring Doorbell you own.

Step 1. Find The reset button And Push It

  • If you have the Ring gen 1, check the back of the enclosure for an orange button, then push and hold it for at least 20 seconds. It’s a good idea to count to 30 rather than 20 in your head, as we often count seconds too quickly.
  • The reset button on the Ring Gen 2 is black and can be found on the front of the doorbell instead of the back. Hold it down for at least 20 seconds.
  • For the Ring Pro, you’re looking for another little black button, but this time it’s situated to the right of the camera. Once again, press and hold it for 20 seconds.

Step 2. Releasing The Reset Button

Once you release it, the normal doorbell light should start blinking. Leave it to play its little doorbell disco out, and that’s it. As soon as it stops flashing, the reset is complete. Don’t worry about powering it back up, as it should already be good to go.

Hopefully, that will solve the false negative issue, but if your Ring Doorbell is still giving you the business, give the next fix a try.

Method 3. Re-pair Your Doorbell With Your Smartphone

This isn’t normally the case, but there is a chance that your constant alerts are being caused by a problem with the connection between your phone and your Ring Doorbell. As such, my next piece of advice is to disconnect your doorbell from your Ring account using the Ring app.

Stage 1. Open The Ring App On Your Phone

Stage 2. Select The Camera You Want To Disconnect

Your camera list can be found on the main page of the app beneath the “Neighbors” and “History” menus.

Stage 3. Navigate To “Device Settings”

The settings menu can be found at the very bottom of the screen after selecting your camera.

Stage 4. Choose “General Settings” From The Settings List

Stage 5. Select “Remove This Device”

This option is way at the bottom of the general settings list.

Now all you need to do is re-pair the bell with your phone and hope everything works out. 

Side-Note - Unhooking your doorbell from your Ring account will automatically delete any captured footage, so if there’s something important on there, make sure you back it up before cutting the cord.

Method 4. Check For Faulty Wiring

If you’re something of a whiz when it comes to electronics, feel free to do this yourself, but otherwise, you’ll need to bring in some outside help.

As some people have their Ring gizmo wired into their pre-existing doorbell, there’s a good chance some of those older connections have expired, meaning it might not even be the Ring system responsible for disturbing your peace.

The good news is that a professional electrician should be able to fix old wires pretty quickly and easily, saving you money on the repair bill — hurray!

Method 5. Give Ring A Bell

If all else has failed, it’s time to contact Ring and request professional assistance. Their doorbells are usually pretty robust gadgets, but being as they have to live outside, exposed to the elements, there are plenty of things that can go wrong with them.

Too much humidity can be an issue, as can a particularly arid climate, and while they’re resistant to water, they’re not completely waterproof, so torrential rain can throw a wrench in the works too.

In light of this, it may indeed take a specialist Ring technician to come along, pop the enclosure, investigate the issue, and resolve it.

And the best part is, as it’s an official member of Ring clan meddling with the inner workings of the bell and not you, you don’t have to worry about accidentally voiding your warranty.