While many of the products we review here are readily available to purchase and operate without a license, we always recommend hiring a qualified electrician to install and demonstrate their use.
In some cases, improper use and installation may result in a breach of insurance. Even worse, you could be putting yourself or your family at risk as an incorrectly installed electrical device could start a fire. So, don’t risk it - seek the services of a fully licensed electrician instead.
Don’t Give Up On Your Smart Plug Just Yet
If you’re the type of person that can’t get enough tech in their lives, I’m willing to bet that once you outfitted your house with various smart speakers and AI assistance, you set your sites on the Gosund smart plug.
What Is a Smart Plug?
For the uninitiated, a smart plug is both a plug and a plug socket all wrapped up into one convenient Wi-Fi-enabled package.
The plug side can be inserted into a normal wall outlet, while the socket side allows electronic devices to connect up to the outlet through the smart plug.
You can then hook the smart plug up to your Wi-Fi, integrating it into your smart device network, after which it can be controlled via voice command using Alexa.
For example, you could plug a normal lamp into a smart plug, and tell Alexa to turn it on or off, and the AI will do so. It’s pretty cool.
For more information, you can take a closer look at the Gosund smart plug here: Smart Plug, WiFi Outlet Mini Socket.
How To Fix Smart Gosund Smart Plug Connectivity Issues
Gosund smart plugs are renowned for their reliability, so the good news is that if you’re having connection problems, it’s not usually symptomatic of a serious issue.
On the contrary, your connectivity conundrum can normally be diagnosed and remedied by one of these four simple fixes.
1. Troubleshooting Your Wi-Fi and Checking Bandwidth
Believe it or not, when you can’t get your smart plug to play nice and link up with the rest of the gang, it’s most commonly due to problems with your Wi-Fi signal rather than the plug itself.
That’s why my number one suggestion is to have a closer look at your router. Test the connection by using some data-heavy applications on your computer or phone. If your Wi-Fi is struggling to keep up, there’s your answer.
Don’t give up, though, folks. Try resetting your router, as that can normally solve a slow network connection. In fact, even if you have a strong Wi-Fi signal, it’s still worth resetting your router to force a connection with the smart plug.
It’s also important to note that smart devices only use the 2.4GHz bandwidth channel. Some lower-end Wi-Fi routers only have the 2,4GHz band, but the more advanced ones are dual-band. This means they have both 2.4GHz and 5GHz bands.
You’ll need to make sure yours is set to the 2.4GHz channel in order to connect to the smart plug.
As both smart plugs and Wi-Fi routers only have a certain range, you may also want to try either using a plug socket closer to the router or moving the router closer to the plug.
2. Factory Resetting and Reconfiguring Your Smart Plug
Smart plugs ain’t called smart for nothing. They’re full of advanced features, one of which is the ability to reset.
If you couldn’t find anything wrong with your Wi-Fi, there’s a good chance that a simple smart plug reset will get the job done.
To reset your smart plug, all you have to do is remove it from the outlet, hold down the power button for 10 seconds, reinsert it into the wall outlet (still pressing the power button), then release the power button.
A flashing green light tells you that the reset is in motion. When the LED shows a solid green light, the reset is complete.
The factory reset is a nifty little trick to force a connection, but bear in mind that you’ll have to re-pair the plug with your phone and reconfigure it with the Smart Life app.
3. Clearing the Smart Life Data
We’ve pointed fingers at the router, and we’ve pointed them at the Gosund smart plug. The only thing left to blame is the Smart Life app.
It’s known to play up from time to time, but you can normally iron out the kinks by clearing its built-up data.
Clearing data on the Smart Life app is the same as clearing data on any other app, but it’s best to unpair the smart plug before getting started.
Then you can go ahead and find your app list in your phone’s setting menu, select the Smart Life icon, and select “Clear all data”.
Now try firing up the app again and re-pairing your smart plug using the “+” which can be found on the top right of the screen.
4. Settling for a Replacement
Should nothing else work, it might be time to accept your plug’s a bad apple. Gosund is a quality brand, so if that’s the case, you’re incredibly unlucky, but on the bright side, the chances of receiving two defective smart plugs in a row are slim to none, so you’re pretty much guaranteed a fully functioning replacement.
That’s your advice from me, folks. With any luck, one of the first three fixes on my list worked, and your smart plug is currently firing on all cylinders. Otherwise, I hope your replacement smart plug arrives swiftly and connects up on the first attempt.